{"id":4694,"date":"2021-02-25T16:29:40","date_gmt":"2021-02-25T15:29:40","guid":{"rendered":"http:\/\/www.gruppolercari.com\/?page_id=4694\/"},"modified":"2023-01-13T17:09:21","modified_gmt":"2023-01-13T16:09:21","slug":"app-mobile-reporting-of-a-claim","status":"publish","type":"page","link":"https:\/\/www.gruppolercari.com\/en\/innovative-services\/app-mobile-reporting-of-a-claim\/","title":{"rendered":"APP \u2013 Mobile reporting of a claim, at your fingertips!"},"content":{"rendered":"
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Contacts<\/h2>\n

MILAN<\/h3>\n

Piazza della Repubblica 7-9, 20121 Milan
\nPh: +39 02 45413500
\nFax +39 02 45413509
\nE-mail gruppolercari@gruppolercari.com<\/a><\/p>\n

GENOA<\/h3>\n

Via XII Ottobre 3, 16123 Genoa
\nPh: +39 010 5446401
\nFax +39 010 587898
\nE-mail gruppolercari@gruppolercari.com<\/a><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div>

\n
\n\t

Why focus on technology<\/strong><\/h2>\n

In a world of dizzying change, even the insurance industry is going through a phase of rapid evolution. Faced with such epic and transversal changes,\u00a0<\/span>Gruppo Lercari has integrated expertise, critical mass and an orientation towards service, with a wide range of services<\/strong>\u00a0<\/span>that go beyond investigations and assessments for even better customer support. This is with regard to the time of undersigning and\/or transfer of the risk, as well as in the management of after-sales, of any crisis situations and emerging risks, with a multidisciplinary and disruptive approach.<\/p>\n

Why the APP?<\/strong><\/h2>\n

With a view to developing the market, Gruppo Lercari wants to enrich its insurance offering through dedicated innovative services,\u00a0<\/span>simplifying<\/strong>\u00a0<\/span>the process of claims notification and handling, and minimising the handling impact.<\/p>\n

In brief:<\/strong><\/p>\n

    \n
  • a mobile application for notification of claims;<\/li>\n<\/ul>\n

    A choice strongly motivated by:<\/strong><\/p>\n

      \n
    • The increasing popularity of mobile devices;<\/li>\n
    • Continuous growth in the use of \u201csmart\u201d technology;<\/li>\n
    • Practicality of use, anywhere and without barriers;<\/li>\n<\/ul>\n

      For whom and when?<\/strong><\/h2>\n

      The solution is presented\u00a0<\/span>to the Insured Parties through a mobile application that allows claims to be reported via smartphones and tablets<\/strong>, following a simple and intuitive guided process that increases customer satisfaction,\u00a0<\/span>whilst reducing the handling impact of the procedure.<\/strong><\/p>\n

        \n
      • A \u201cturnkey\u201d service package, immediately operational from the time of delivery.<\/li>\n<\/ul>\n

        Consider that\u00a0<\/span>the Gruppo Lercari offers a \u201cvideo loss adjusting\u201d service<\/strong>, for which we have implemented a special mobile solution.<\/p>\n

        Our \u00a0APP<\/strong><\/h2>\n

        A\u00a0<\/span>mobile application solution that has been fully developed by Gruppo Lercari\u2019s IT division<\/strong>, the main function of which is guiding\u00a0 the claim reporting process.<\/p>\n

        The application solution is modelled on and customised to the preferences and requests of the customer, whilst keeping the focal points in place.<\/p>\n

        Features:<\/strong><\/p>\n

          \n
        • Client Profile<\/strong><\/li>\n
        • Report a Claim<\/strong><\/li>\n
        • News<\/strong><\/li>\n
        • Help<\/strong><\/li>\n
        • FAQs<\/strong><\/li>\n<\/ul>\n

          Strong points<\/strong><\/h2>\n
            \n
          • Elevated usability: the user navigates the interface in a simple and efficient way;<\/li>\n
          • Speed: the application permits the reporting of the claim much more quickly than is possible through traditional channels (such as regular post, email);<\/li>\n
          • Clarity: few functions, all recognisable, using a simplified language;<\/li>\n
          • Immediacy: the simplicity of the application allows for immediate use, without the need for any training or a long registration process.<\/li>\n
          • Completeness: the application permits the completion of a formally-complete report in the collation of information and photographic and formal documentation, avoiding or limiting further processes in the collection of the same.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

            Contacts MILAN Piazza della Repubblica 7-9, 20121 Milan Ph: +39 02 45413500 Fax +39 02 45413509 E-mail gruppolercari@gruppolercari.com GENOA Via XII Ottobre 3, 16123 Genoa Ph: +39 010 5446401 Fax +39 010 587898 E-mail gruppolercari@gruppolercari.com Why focus on technology In a world of dizzying change, even the insurance industry is […]<\/p>\n","protected":false},"author":1,"featured_media":7691,"parent":4270,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0},"_links":{"self":[{"href":"https:\/\/www.gruppolercari.com\/en\/wp-json\/wp\/v2\/pages\/4694"}],"collection":[{"href":"https:\/\/www.gruppolercari.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gruppolercari.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gruppolercari.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gruppolercari.com\/en\/wp-json\/wp\/v2\/comments?post=4694"}],"version-history":[{"count":5,"href":"https:\/\/www.gruppolercari.com\/en\/wp-json\/wp\/v2\/pages\/4694\/revisions"}],"predecessor-version":[{"id":9200,"href":"https:\/\/www.gruppolercari.com\/en\/wp-json\/wp\/v2\/pages\/4694\/revisions\/9200"}],"up":[{"embeddable":true,"href":"https:\/\/www.gruppolercari.com\/en\/wp-json\/wp\/v2\/pages\/4270"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.gruppolercari.com\/en\/wp-json\/wp\/v2\/media\/7691"}],"wp:attachment":[{"href":"https:\/\/www.gruppolercari.com\/en\/wp-json\/wp\/v2\/media?parent=4694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}